EOMIS User Manual

Appendices

Permissions quick reference and glossary.

Permissions quick reference

"Administrator" and "super administrator" are EOMIS roles. Channel roles (owner, admin, member) apply inside one Messenger channel.

CapabilityWho
Chat in channels and DMs, react, reply, edit or delete your own messages, search, floating bubblesAny workspace member
Create a channelAny workspace member
Pin and unpin messagesAny channel member
Post in an announcement channelChannel owner or admin
Create a workspaceSuper administrator
Manage workspace members, view the audit log, reorder channelsAdministrator
Manage channel members, delete a channelAdministrator who is the channel's owner or admin; any super administrator
Compose a communicationAny signed-in user
Resolve, close, or reopen a communication threadThread creator
Archive or restore a communication in your own inboxAny participant, once the thread is resolved, closed, or an expired announcement
Add action items, change an item's validator, decide extension requestsThread creator
Work on (claim, complete) action itemsTo recipients (only the assignee, if one is set)
Validate or reject a completed action itemThe item's validator (the thread creator by default)
Add PGAS employees, invite external users, suspend or reactivate accounts, reset passwordsAdministrator

See Workspace & Channel Administration and User Management for details.

Glossary

  • Workspace: the top-level Messenger container, with its own channels, direct messages, and member list. You may belong to several.
  • Channel: a shared conversation space in a workspace. Types: Public, Private, Announcement.
  • System channel: the built-in Announcements channel every workspace starts with; it cannot be deleted.
  • Thread (Messenger): a reply chain attached to one channel message, expanded inline. Collected in your Threads inbox. See Threads.
  • Quote reply: the DM reply style, where your message carries a clickable quote of the original. See Direct Messages.
  • Announcement channel: a Messenger channel type where only owners and admins post and everyone else reads.
  • Communication: a formal inbox thread with a sender, recipients, validators, CC, a subject, and a lifecycle (open → resolved or closed → archived). See The Communications Inbox.
  • Announcement (Communications): a broadcast communication with an expiry date and no reply discussion; read-only once expired.
  • For Action: a communication that carries action items; it can only be resolved once every item is validated or cancelled.
  • Action item: a tracked deliverable inside a For Action thread: claimed, completed with evidence, then validated or rejected. See Working with Action Items.
  • Validator: the person who approves or rejects a completed action item.
  • MOV: means of verification, the evidence files attached when completing an action item.
  • PGAS account: your single sign-on account at auth.pgas.ph, used for EOMIS and other PGAS systems. Your password and two-factor methods live there, not in EOMIS. See Signing In.
  • Two-factor authentication (2FA): an optional second proof of identity at sign-in (an authenticator app, a passkey or security key, or recovery codes), set up on your PGAS account. See Account Security.
  • Presence: the green online dot on avatars, updated in real time.

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