EOMIS User Manual
Messenger

Channels

Channel types, joining and creating channels, the channel header, and announcement channels.

A channel is a shared conversation space inside a workspace, usually organized around a team or topic.

Channel types

TypeIconRule (as shown in the create dialog)
Public#"Anyone in the workspace can join and read messages."
Privatelock"Only invited members can see this channel."
Announcementmegaphone"Only admins can post; everyone can read."

Every workspace also has a built-in system channel (for example Announcements) that is created automatically and cannot be archived.

Joining and reading channels

Public and announcement channels appear in your sidebar and are open to read. For a public channel you have not formally joined, simply posting your first message joins you automatically. Private channels are invisible until a channel owner or admin invites you.

Creating a channel

Click the plus icon (Create channel) next to Channels in the sidebar.

Enter a Channel name. It is lowercased automatically and spaces become hyphens (for example "Site Reports" becomes site-reports). Optionally add a Description.

Pick the Channel type (see the table above).

For a private channel, click Next: Add members; a second step lets you pick workspace members to invite, then Done. Public and announcement channels finish in one step with Create channel.

The channel header

At the top of a channel you will find its type icon, name, and description, plus:

Announcement channels

In an announcement channel, only channel owners and admins can post. Everyone else sees a read-only notice: "Only channel owners/admins can post in this announcement channel."

Posts in announcement channels are composed with a rich-text editor and render with formatting (headings, lists, emphasis), unlike the plain-text composer in regular channels. In the rich-text editor, Enter starts a new line or paragraph; click the send button to post. The @ mention list does not pop up there.

"Announcement" appears in two places in EOMIS: this Messenger channel type, and a Communications announcement thread. They are different features; see the glossary in the Appendices.

On this page